Professional email makes your business look established, but setting it up the wrong way can break your website or stop emails from working.
What’s the problem?
After buying a domain and setting up hosting, most business owners want a proper email address like hello@yourbusiness.co.uk. This is where things often go wrong. Email setup requires DNS changes, and many people are scared of touching DNS because they’ve heard it can break their website or existing email.
The good news is it can be done safely if you follow the right steps.
Why this hurts your business
- You’re using a personal Gmail address for business
- Emails stop working after setup
- Your website or contact forms break
Quick fix you can do today
This shows you how to set up professional email the safe way.
Step 1: Understand what Google Workspace is
Google Workspace gives you professional email using your own domain.
You get:
- Email like hello@yourbusiness.co.uk
- Gmail-style inbox
- Calendar, Drive, Docs, and Meet
It does not replace your hosting or website.
It only handles email and Google tools.
Step 2: Buy Google Workspace
- Go to Google Workspace
- Choose a basic business plan
- Pricing usually starts around £5–£6 per user per month
- Use the domain you already own
You don’t need to cancel anything you already have.
Step 3: Verify your domain ownership
Google needs to check you own the domain.
This is done using DNS, safely.
Google will give you:
- One TXT record
- A value to copy
In your domain provider (e.g. Namecheap):
- Go to DNS settings
- Add the TXT record
- Save changes
This does not affect your website.
Step 4: Add email DNS records (MX records)
This is the most important step.
MX records tell the internet where emails should go.
Google will provide:
- A list of MX records
- Priority numbers
In your domain DNS:
- Add each MX record exactly as shown
- Remove old email MX records if prompted
- Save changes
Your website stays untouched.
Step 5: Protect your email from spam issues
These records help emails land in inboxes, not spam.
You may be asked to add:
- SPF record
- DKIM record
These are copied directly from Google Workspace.
They do not affect your website or hosting.
Step 6: Log in and start using your new email
Once DNS updates complete:
- Go to gmail.com
- Log in using your new email address
- Start sending and receiving emails
DNS changes usually work within minutes,
but can take up to 24 hours.
Why Google Workspace works well for businesses
Many email providers exist, but Google Workspace is popular because:
- Familiar Gmail interface
- Strong spam protection
- Reliable delivery
- Easy access sharing
It works well alongside your website and hosting.
Tool we recommend
Google Workspace
Google Workspace gives you professional email without touching your website hosting and is trusted by millions of businesses worldwide.
Affiliate link:
Click here to get started
Need help setting this up safely?
If DNS changes feel stressful or you want this set up without risk, message us and we’ll handle it properly for you.
This also allows us to help later with:
- Delegated access
- Security
- Google tools setup